Program Support Officer - Home Care Packages

• $66,673 per annum, plus superannuation.
• Salary Package up to $15,900 per year
• Full time or Part time with flexible work arrangements 
• Based in Bairnsdale 

About us

Gippsland Lakes Complete Health (GLCH) is a not-for-profit organisation that’s been helping East Gippsland residents to live well for more than 40 years.

We’re one of the region’s most high-profile health and support service providers with more than 500 staff, 300 volunteers, and an annual budget of over $50 million. 

Our services are delivered through five locations in Lakes Entrance, Bairnsdale, Bruthen, Metung and Nowa Nowa, as well as via outreach to nearby and remote communities. 

About the role

The role, under the supervision of the Home Care Packages (HCP) Program Support Team Leader and in conjunction with the Program Support Team, will be responsible for basic financial processes including accounts payable and reconciliation, phone support to HCP Clients and other administrative tasks as required.

This position has a strong emphasis on attention to detail and working effectively with other members of the HCP Team and the Home and Community Support Unit and assumes shared responsibilities for the delivery of excellent services. 

Duties

• Processing Accounts Payable and ad hoc reconciliation of financial transactions within the GLCH systems relevant to the delivery of the Home Care Package program.
• Provide an appropriate level of telephone-based customer service (friendly, supportive, and responsive) to clients of the Home Care Package program.
• Provide a range of accurate and timely administration duties including routine correspondence coordination, filing, and other general office duties as directed.
• Other tasks as directed by the Program Support Team Leader. 

Skills and Experience 

• Certificate III level or above in Administration or equivalent which demonstrates the applicant has undertaken units of study relevant to the position OR an equivalent combination of relevant experience and/or training relevant to administrative processes. 

In return we can offer you a range of benefits including:

• Competitive wages plus salary packaging. Salary packaging means you pay less tax which increases your take home pay. 
• Professional development opportunities
• A large friendly and supportive team environment
• Flexible working arrangements 

Enquiries:

Penny Cassidy 

Ph: 5155 8300

Email: pennyc@glch.org.au

To Apply

Upload your resume and a cover letter that addresses your suitability for the role.

A separate document addressing the Position Requirements is not required.

Applications close: 2nd of October, please note interviews will be held on Monday 6th of October