• Fixed term – Until June 30, 2026
• Full-time or Part time negotiable 
• Between $76,634 and $101,122 (pro-rata) per annum depending on qualifications and experience, plus superannuation.
• Primarily based in Bairnsdale or Lakes Entrance 

Gippsland Lakes Complete Health (GLCH) is a not-for-profit organisation that’s been helping East Gippsland residents to live well for more than 50 years.

We’re one of the region’s most high-profile health and support service providers with more than 500 staff, 300 volunteers, and an annual budget in excess of $50 million.

About the role

 The Case Manager – Emergency Recovery Support Program plays a key role in supporting individuals and families impacted by natural disasters. Working as part of a coordinated recovery response, the role provides a single point of contact for clients, delivering case management, practical assistance, information and referrals to help people navigate available services and supports during their recovery.

The position involves assessing immediate and longer-term needs, coordinating appropriate services, providing advocacy, and assisting clients with applications and access to financial or community support. Through outreach, collaboration with service providers and engagement with the community, the Case Manager helps individuals and families strengthen their recovery and rebuild connections following disaster events.

 Skills & Experience

• A degree in Social Work or Psychology, a Diploma in Community services or Financial Counselling or be working towards
• Work experience applying care coordination and case management practices and techniques.

Team Culture

At GLCH we believe our people are our biggest asset and pride ourselves on a culture that is equitable, encourages open communication and has an emphasis on recognition and career advancement. We welcome all people irrespective of ethnicity, faith, sexual orientation and gender identity. People enjoy working at GLCH because we’re supportive, inclusive and collaborative in our approach.

Please visit https://careers.glch.org.au/ to view a detailed position description.

Enquiries:

Amanda Howard – Manager - Family Services 

Ph: 03 – 5155 0052

Email  amandaho@glch.org.au

To Apply

Upload your resume and a cover letter that addresses your suitability for the role to our recruitment portal:  https://careers.glch.org.au/

A separate document addressing the Position Requirements is not required.

Applications close:  Wednesday 11 March 2026