Customer Service Officer – Medical Reception

• $32.22 per hour 
• Salary packaging options up to $15,900 per year 
• Skilled and experienced team
• Part time - between 32-48 hours per fortnight 

About us

Gippsland Lakes Complete Health (GLCH) is a not-for-profit community health provider that has been helping East Gippsland residents live well for more than 45 years.

We’re one of the region’s most high-profile health and support service providers with more than 500 staff, 300 volunteers, and an annual budget of more than $50 million. 

Our mission is to develop and deliver quality health and wellbeing services to the people of East Gippsland

About the role

The primary responsibility of this role is to provide quality customer service for the GP Practice including GP services for outreach sites, and general reception for other GLCH services at Jemmeson Street.

You would be required to develop a broad knowledge of the organisation’s services along with administrative support for service delivery within the GP Practice and other teams within the Clinical Services Unit.

Skills & Experience 

This position will suit an individual who has experience working in a medical or other health related environment including familiarity with medical terminology and the health care sector whilst being able to work cooperatively within a busy team environment whilst demonstrating a high level of attention to detail and professionalism.

Team Culture

At GLCH, we believe our people are our biggest asset and we pride ourselves on a positive culture that encourages open communication and emphasises recognition and career advancement. 

People enjoy working at GLCH because we’re professional, supportive, inclusive and collaborative in our approach. We welcome staff and clients irrespective of ethnicity, faith, sexual orientation and gender identity. We also support inclusion and diversity.

Benefits

• Salary packaging 
• Opportunity for ongoing training and scholarships
• Option to purchase additional annual leave.
• Onsite Gym

Enquiries:

Alison Lau – Medical Reception Coordinator

Ph: 03 – 5155 8300

Email  alisonl@glch.org.au

 To Apply

Upload your resume and a cover letter that addresses your suitability for the role to our recruitment portal:  https://careers.glch.org.au/

A separate document addressing the Position Requirements is not required.

Applications close:  Thursday, 7 August 2025